Team Expertise - Ocean Glass | Professional Auto & Shower Glass Services

Our Professional Team

At Ocean Glass, our team brings together decades of combined experience in automotive glass replacement, windshield repair, and shower glass installation. Each team member is certified, fully trained, and committed to delivering the highest quality service standards to every client.

Marcus Thompson

Lead Technician - Auto Glass Specialist

Marcus brings 18 years of experience in auto glass replacement and windshield repair. He specializes in complex installations on luxury and specialty vehicles, ensuring every project meets the highest safety standards and exceeds customer expectations.

Sarah Chen

Senior Glass Technician

With 15 years in the industry, Sarah specializes in shower glass installation and custom glass solutions. Her attention to detail and craftsmanship ensures every installation is both beautiful and structurally sound, meeting all safety regulations.

David Rodriguez

Installation Specialist

David combines 12 years of hands-on experience with a passion for precision. He leads our installation team with expertise in both residential and commercial glass solutions, maintaining our reputation for reliability and quality work.

Jessica Wilson

Customer Service Manager

Jessica ensures every client experience exceeds expectations. With 10 years in customer relations and glass services, she coordinates scheduling, manages client communications, and guarantees smooth project delivery from start to finish.

Professional Certifications & Training

Our team maintains industry certifications and continuous training to stay current with the latest installation techniques, safety standards, and technological advances in glass services.

Installation Excellence

All technicians complete comprehensive installation certification programs covering auto glass replacement, windshield repair, and shower glass installation techniques. We invest in ongoing training to master new vehicle technologies and installation methods.

Advanced installation techniques
Vehicle-specific procedures
Safety protocol compliance
Customer satisfaction standards

Safety Compliance

Our team maintains current certifications in safety standards and regulations. Every installation adheres to federal and building code requirements, ensuring your vehicle and property are protected with professionally installed glass solutions.

Safety standard certifications
Code compliance training
Quality assurance protocols
Regular safety audits

Customer Service Training

Excellence extends beyond technical skills. Our entire team receives comprehensive customer service training, ensuring every interaction reflects our commitment to professionalism, transparency, and client satisfaction.

Client communication excellence
Problem-solving approach
Project management skills
Professional interaction standards

Continuous Development

The glass industry evolves constantly with new materials, technologies, and installation methods. Our team participates in regular training programs to stay ahead of industry trends and deliver cutting-edge service solutions.

Advanced technology training
New material certifications
Industry trend updates
Skill enhancement programs

Expertise Areas

Auto Glass Services

Our auto glass team specializes in windshield replacement, side window repair, and rear glass installation for all vehicle types and makes. We use quality materials and proven installation techniques to ensure safety and longevity.

Windshield replacement with OEM glass
Side window and rear glass repair
Luxury and specialty vehicle expertise
ADAS calibration support
Insurance claim processing assistance

Shower Glass Solutions

We specialize in custom shower glass enclosures, frameless designs, and renovation solutions. Our installation team ensures perfect fit, safety compliance, and beautiful aesthetics that enhance your bathroom.

Custom frameless enclosures
Shower door replacement
Bathroom glass solutions
Safety glass installation
Code-compliant specifications

Quality Assurance & Standards

We maintain strict quality standards across all projects, from initial consultation through final installation. Every team member follows established protocols to guarantee exceptional results.

Installation Standards

Our installation process follows industry best practices and safety regulations. Each technician conducts thorough inspections, uses appropriate tools and materials, and performs quality checks before project completion.

Material Quality

We source high-quality materials from trusted suppliers. All glass meets safety standards and specifications for durability, clarity, and performance whether for automotive or residential applications.

Customer Accountability

Transparency and communication are central to our approach. We keep clients informed throughout each project, address questions promptly, and stand behind our work with comprehensive warranties on labor and materials.

Continuous Improvement

Our team regularly evaluates processes, solicits customer feedback, and implements improvements. This commitment to excellence ensures we consistently deliver superior service quality and customer satisfaction.

Why Choose Our Team

Selecting the right glass service provider matters. Here's what makes our team exceptional:

Proven Experience

Combined decades of industry experience means your project benefits from proven expertise. Our team has handled countless auto glass and shower glass installations, understanding the nuances of every job type.

Professional Certifications

Each team member maintains current certifications and participates in ongoing training. We stay current with industry standards and emerging technologies to deliver the best possible service.

Quality Commitment

Quality isn't just a goal for us; it's a fundamental value. Every project receives our full attention and expertise. We stand behind our work with warranties and guarantee customer satisfaction.

Client Focus

We view every project as an opportunity to exceed expectations. Our team listens to your needs, provides transparent communication, and delivers solutions that solve your glass service requirements completely.

Get to Know Your Service Team

Understanding our team helps you feel confident in your glass service decision. We're proud of our professional expertise and commitment to excellence. Ready to experience our team's exceptional service?

Request a Consultation