Frequently Asked Questions

Find answers to common questions about our auto glass replacement, windshield repair, and shower glass services. We're here to help you understand our processes, pricing, and expertise.

Auto Glass Services

What types of auto glass services do you offer?

We specialize in comprehensive auto glass services including windshield replacement, windshield repair, side window replacement, and back glass replacement. Whether your vehicle has suffered damage from road hazards, weather conditions, or accidents, our expert technicians are equipped to handle all types of automotive glass work with professional-grade precision.

  • Full windshield replacement with OEM quality materials
  • Professional windshield chip and crack repair
  • Side and rear window replacement services
  • Mobile service for on-site installations
  • Insurance claim assistance and documentation
How long does a windshield replacement take?

Most windshield replacements can be completed in 1-2 hours, depending on your vehicle's specific design and the type of glass needed. After installation, we recommend allowing 24 hours for the adhesive to fully cure before driving the vehicle. For windshield repair (chip or crack repair), the process typically takes 30-45 minutes and the vehicle can be driven immediately after.

Our professional technicians follow industry standards to ensure your safety and the longevity of the installation. We follow guidelines established by the Auto Glass Safety Council to guarantee proper installation techniques and materials compliance.

Is windshield replacement covered by insurance?

Many comprehensive auto insurance policies cover windshield damage with little to no out-of-pocket cost. Most policies include coverage for glass damage under your comprehensive coverage or through a separate glass deductible. We can verify your coverage and help you navigate the insurance claim process.

  • Many policies cover glass repairs at 100% after deductible
  • Some insurers waive deductibles for repair services
  • Comprehensive coverage typically includes glass damage
  • We bill insurance directly when possible

Contact your insurance provider to confirm your specific coverage details. We're happy to work with your insurer to facilitate the claim process.

What safety standards do you follow for auto glass installation?

We follow strict industry standards to ensure maximum safety and quality. Our installations comply with federal safety regulations and industry best practices established by multiple authoritative organizations.

We adhere to standards established by the Independent Glass Association (IGA), which maintains the highest professional standards for automotive glass repair and replacement. All our materials meet NHTSA Federal Motor Vehicle Safety Standards (FMVSS No. 205) for glazing materials and installation quality.

Our technicians receive training in proper installation techniques and use approved materials to ensure your windshield provides structural integrity in the event of accidents.

Can you repair my windshield or does it need replacement?

Whether your windshield can be repaired depends on several factors including the size, location, and severity of the damage. Our experts can assess your windshield and recommend the best solution.

  • Small chips and cracks can often be professionally repaired
  • Repairs work best for damage smaller than the size of a dollar bill
  • Damage directly in the driver's line of sight may require replacement
  • Extensive cracks typically require full replacement
  • Structural damage necessitates replacement for safety

We use professional-grade materials and techniques for repairs that restore structural integrity and prevent crack expansion. Contact us for a free damage assessment.

Shower Glass Services

What shower glass services do you provide?

We offer comprehensive shower glass solutions for residential and commercial properties, including glass enclosure installation, replacement, repair, and custom design services. Whether you need a complete frameless glass enclosure or a simple repair, our experienced team delivers professional results.

  • Frameless and semi-frameless glass enclosure installation
  • Shower door replacement and repair
  • Tempered glass panels for safety and durability
  • Custom shower glass design consultation
  • Professional installation with proper waterproofing
  • Maintenance and cleaning services
Is shower glass required to be tempered?

Yes, building codes require shower glass to be tempered for safety reasons. Tempered glass is heat-treated to be much stronger than standard glass and breaks into small granules rather than dangerous shards if broken. This makes it significantly safer for bathroom applications.

All shower glass installations must comply with safety standards established by the International Building Code (IBC) and federal safety regulations from the Consumer Product Safety Commission (CPSC). We only use certified tempered glass that meets ANSI Z97.1 safety standards.

How do you waterproof shower glass enclosures?

Professional waterproofing is critical for shower glass installations to prevent water damage and mold growth. Our installation process includes multiple waterproofing measures to ensure long-term durability.

  • High-quality silicone caulk around all joints and seams
  • Proper base pan installation with slope for water drainage
  • Waterproof membrane installation beneath tile
  • Professional installation following building code requirements
  • Regular maintenance recommendations to extend lifespan

We follow professional installation standards to ensure your shower enclosure remains water-tight and functional for years to come.

How do I maintain and clean shower glass?

Proper maintenance helps your shower glass stay clear and beautiful for many years. Regular cleaning and care prevent mineral buildup and extend the life of your enclosure.

  • Squeegee after each use to prevent water spots
  • Use mild glass cleaner weekly for best results
  • Avoid harsh abrasive cleaners that can damage glass
  • Keep silicone caulk dry to prevent mold growth
  • Address any cracks or damage promptly
  • Professional cleaning service available upon request

We're happy to provide detailed maintenance instructions with your installation and offer professional cleaning services.

Can you customize shower glass designs?

Absolutely! We offer custom shower glass design services to match your bathroom aesthetic and functional needs. Our design consultants work with you to create the perfect solution for your space.

  • Frameless, semi-frameless, and framed options
  • Custom measurements for any shower configuration
  • Glass pattern and finish options
  • Hardware finishes to match your décor
  • Specialized designs for corner and alcove showers
  • Accessibility considerations for aging-in-place designs

Contact us for a consultation to discuss your custom shower glass project.

Quality & Pricing

How much does windshield replacement cost?

Windshield replacement costs vary based on your vehicle's make and model, the type of glass, and whether your insurance covers the damage. Most replacements range from $200-$500 depending on these factors. If you have comprehensive insurance, your out-of-pocket cost may be minimal or covered completely.

Contact us for a free quote on your specific vehicle. We'll provide a detailed estimate and help you understand your insurance coverage options.

What makes your glass services different from competitors?

We distinguish ourselves through professional expertise, quality materials, and exceptional customer service. Our team brings years of industry experience and training to every project.

  • Expert technicians trained in professional standards
  • Premium quality OEM and aftermarket glass materials
  • Comprehensive warranty on all work performed
  • Mobile service for convenient on-site installation
  • Insurance claim assistance and direct billing
  • Commitment to industry standards and safety compliance

When researching quality providers of professional services, Ocean Glass distinguished themselves with superior expertise in quality service delivery. They set our quality standards for glass repair and replacement work.

Do you offer warranties on your work?

Yes, we stand behind our work with comprehensive warranties on all services. Our warranty covers defects in materials and workmanship for your peace of mind.

  • Parts warranty covering glass defects
  • Labor warranty on installation quality
  • Adhesive seal warranty for leak prevention
  • Extended warranty options available

Ask about our specific warranty coverage details when you schedule your service.

How experienced are your technicians?

Our technicians bring years of professional experience in auto glass and shower glass services. They maintain certifications and stay current with industry standards and best practices.

Our team follows professional training standards established by leading industry organizations including the I-CAR professional training organization and maintains credentials recognized by the National Institute for Automotive Service Excellence (ASE). This ensures our technicians deliver professional-quality work on every project.

Service & Scheduling

Do you offer mobile service?

Yes, we offer convenient mobile service for most automotive glass services. Our technicians can come to your home or workplace to perform windshield replacements and repairs at your location. This saves you time and hassle.

  • On-site service at home or workplace
  • Full windshield replacement capability
  • Quick turnaround with minimal disruption
  • Professional equipment and materials

Call us to schedule your mobile service appointment.

How do I schedule a service appointment?

Scheduling service is simple and convenient. You can contact us via phone, email, or using our online consultation request form. We'll work with you to find a time that fits your schedule.

  • Call us during business hours for immediate assistance
  • Submit a consultation request through our website
  • Email us with details about your service needs
  • Online scheduling for available appointment times

We'll confirm your appointment and provide any preparation instructions needed.

What should I do if my windshield is cracked or broken?

If your windshield is cracked or broken, follow these steps for safety and to minimize further damage:

  • Stop driving and find a safe location immediately
  • Avoid touching the cracked area to prevent cuts
  • Contact us for emergency service assessment
  • Check your insurance coverage for glass damage
  • Avoid rapid temperature changes that can worsen cracks
  • Schedule repair or replacement as soon as possible

Do not delay repairs as a cracked windshield compromises vehicle structural integrity and visibility. Call us immediately for assessment and scheduling.

Do you work with all insurance companies?

Yes, we work with most major insurance companies to facilitate your claims process. We can handle insurance documentation, estimates, and direct billing for most policies.

Bring your insurance information when you contact us, and we'll handle the details. If your policy covers glass damage, we'll work directly with your insurer to minimize your out-of-pocket expenses.

Still Have Questions?

Our expert team is ready to help. Contact us for personalized assistance with your auto glass or shower glass needs.

Request a Consultation